[Hiring] Scheduling Specialist REMOTE USA

Position: Scheduling Specialist

Date Posted: December 5, 2025

Industry: Technology / Community Outreach

Employment Type: Part Time

Experience: Not Specified

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate

Salary: $13.00 per hour

Location: United States REMOTE

Company: Applause

Description:
We’re seeking a part-time, detail-oriented Scheduling Specialist to join our high-touch Community Outreach Team at Applause. In this role, you will be responsible for driving participation in technology projects, including onsite wearable technology testing and at-home tech studies, by contacting and scheduling participants across the U.S. This position is entirely phone and computer-based, with no in-person interactions.

Key Responsibilities:

  • Contact study applicants via phone, email, and text to verify information and book appointments
  • Follow structured protocols and project-specific scheduling guidelines
  • Log all activities and updates in the scheduling platforms
  • Meet daily and weekly booking targets to support project timelines
  • Communicate proactively with team leads about blockers or escalations
  • Handle sensitive company data and PII with professionalism and discretion

Requirements:

  • Strong phone presence with clear verbal communication and a professional tone
  • Reliable internet connection and quiet work environment (headset recommended)
  • High attention to detail and ability to follow structured processes
  • Ability to work independently and stay accountable for output goals
  • Comfort using digital platforms (training provided)
  • Previous experience in outreach, scheduling, or call-based roles is a plus

Why Join Us:

  • Remote-first team with flexible structure
  • Opportunity to contribute to cutting-edge technology and research projects
  • Supportive, performance-driven environment with simple workflows
  • Training provided for success in the role

About Applause:
Applause is a global leader in digital quality testing, helping brands deliver high-quality digital products and experiences since 2007. Utilizing a network of over 1.5 million testers across more than 200 countries, we provide actionable insights that help our clients release digital products faster, better, and with confidence. Applause embraces a culture of respect, authenticity, inclusion, and diversity, ensuring professional opportunities for all employees.

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