[Hiring] Scheduling Analyst REMOTE USA
Position: Scheduling Analyst
Date Posted: September 20, 2025
Industry: Healthcare / Home-based Primary Care
Employment Type: Full Time
Experience: 2 years of healthcare or customer service experience required
Qualification: 2+ years college and/or equivalent experience; intermediate Microsoft Office skills (Excel, PowerPoint, Outlook)
Salary: $63,596 – $69,600 per year
Location: Toms River, New Jersey, United States, REMOTE
Company: HarmonyCares
Description:
Overview
HarmonyCares is one of the nation’s largest home-based primary care providers, focused on delivering coordinated, patient-centered healthcare in the home. The Scheduling Analyst plays a central role in ensuring patients are seen at the right time by the right provider — improving access, preserving provider hours, and supporting overall census management across the market.
Why Join Us
- Comprehensive benefits including medical, dental, vision, disability and life insurance.
- 401(k) retirement plan with company match and tuition/license reimbursement.
- Paid time off, paid orientation and training, daytime hours (no nights/weekends), and volunteer time.
- Great Place to Work certified and part of an established organization operating in multiple states.
Key Responsibilities
- Build and maintain provider schedules that balance patient need with provider availability.
- Proactively manage census using risk-tiering and inactivation processes to prioritize visits.
- Coordinate with market leaders, Lead Scheduler, medical assistants, and patient care coordinators to optimize scheduling workflows.
- Take and place calls to patients and families to confirm or reschedule appointments and communicate HarmonyCares services.
- Escalate and resolve scheduling-related issues with appropriate stakeholders.
- Attend required meetings and collaborate with cross-functional teams to support patient access and continuity of care.
Essential Skills & Qualifications
- 2+ years college or equivalent experience plus at least 2 years in healthcare or customer service.
- Strong analytical, critical thinking, and problem-solving skills with attention to detail.
- Able to respond quickly to real-time operational issues.
- Excellent written and verbal communication.
- Intermediate computer proficiency with a solid working knowledge of Microsoft Office suite.
- Scheduling or logistics experience and familiarity with medical terminology are a plus.
Compensation & Pay Transparency
- Typical pay range for this posting: $63,596 to $69,600 per year.
- Final compensation depends on candidate experience, skills, qualifications, and other job-related factors.
How to Learn More
- Benefits overview: https://careers.harmonycares.com/benefits
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