[Hiring] Scheduler Representative II REMOTE USA
Position: Scheduler Representative II
Date Posted: October 19, 2025
Industry: Healthcare / Hospital Administration / Medical Scheduling
Employment Type: Full Time (Remote)
Experience: 2–5 years of administrative experience in a medical facility, healthcare insurance, or related field (3+ years in patient access or scheduling preferred)
Qualification: High School Diploma or equivalent required; some college coursework preferred; medical terminology certification is an advantage
Salary: $17.20 – $25.70 hourly (based on qualifications and experience)
Location: Frisco, TX, United States – REMOTE
Company: Conifer Health Solutions
Description:
Conifer Health Solutions is seeking a skilled Scheduler Representative II (Remote) to manage complex diagnostic and surgical scheduling while maintaining accuracy and excellent customer service. The ideal candidate will be detail-oriented, tech-savvy, and capable of coordinating seamlessly between patients, physicians, and clinical departments.
Key Responsibilities:
• Accurately collect and enter patient demographic, financial, and clinical details during scheduling.
• Provide clear appointment instructions and ensure patients understand preparation guidelines.
• Schedule and modify complex medical and surgical procedures following company protocols.
• Coordinate special and STAT scheduling requests with clinical departments as needed.
• Notify patients about pre-authorization, physician orders, and financial clearance requirements.
• Handle inbound calls using approved communication scripts to ensure consistent customer service.
• Support registration or other patient access functions when required.
Knowledge, Skills, and Abilities:
• Minimum typing speed of 35 wpm with proficiency in computer systems and scheduling software.
• Strong knowledge of hospital operations and administrative workflows.
• Excellent written and verbal communication skills suitable for a call center setting.
• Customer service excellence and the ability to manage high call volumes effectively.
• Medical Terminology certification required; prior experience with surgical scheduling preferred.
• Strong analytical, problem-solving, and relationship-building skills to ensure workflow efficiency.
Education / Experience Requirements:
• High School Diploma or equivalent (required).
• 2–5 years of administrative or scheduling experience in healthcare settings.
• 3+ years of patient access or scheduling experience preferred.
• Some college coursework or training in healthcare administration is advantageous.
Work Environment & Physical Demands:
• Primarily office-based or remote work setup.
• Must be able to sit at a computer for extended periods.
• Occasionally lift up to 25 lbs.
• May interact with clinical environments and patient care areas when necessary.
About Conifer Health Solutions:
As part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions brings over 30 years of expertise in helping healthcare organizations improve clinical and financial performance. Operating across 135+ regions nationwide, Conifer Health is committed to enhancing the patient experience and transforming healthcare operations.
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