[Hiring] Rooms Controller & Russian-Speaking Receptionist Dubai UAE
Position: Rooms Controller & Russian-Speaking Receptionist
Date Posted: August 31, 2025
Industry: Hospitality / Hotel
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates (On-site)
Company: Al Habtoor Grand Resort, Autograph Collection
Description:
Role Overview
Join a five-star beachfront resort within the Autograph Collection and play a key role in delivering seamless guest experiences. We are hiring for two front office positions — a Rooms Controller responsible for room allocation and inventory optimisation, and a Russian-speaking Receptionist who will deliver warm, efficient front-desk service to an international clientele.
Open Roles
Rooms Controller (Marriott background preferred)
- Lead daily room allocation, pre-arrival planning and VIP routing to ensure smooth guest arrivals.
- Maximise revenue opportunities through upgrade strategy and ACU management while resolving assignment conflicts.
- Coordinate closely with Housekeeping and Engineering to guarantee readiness and timely check-ins.
- Maintain and update room inventory and reports, monitor occupancy patterns and suggest operational improvements.
- Requirements: Prior front office or rooms control experience; familiarity with Opera PMS is required; strong attention to detail and excellent organisational skills. Marriott experience is an advantage.
Russian-Speaking Receptionist (Front Desk Agent)
- Provide warm, efficient check-in and check-out service and proactively respond to guest requests and enquiries.
- Communicate fluently in Russian and English; additional languages are a plus.
- Handle cash and transaction procedures, maintain accurate folios and support billing queries.
- Contribute to upselling efforts and create memorable guest interactions through problem solving and personalised service.
- Requirements: Experience on a front desk preferred; Opera PMS and cash handling experience desirable; professional presentation and strong communication skills.
Why Al Habtoor Grand
- Iconic beachfront resort with a supportive, diverse workplace and real learning opportunities.
- Part of the Autograph Collection — exposure to international standards and high guest expectations.
- Competitive compensation and benefits in line with UAE regulations and a culture that supports career growth.
Department: Front Office | Full-time
How to Apply
Email your CV with the subject line “Rooms Controller – [Your Name]” or “Receptionist (Russian) – [Your Name]”. Shortlisted candidates will be contacted.
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