[Hiring] Revenue Cycle Associate I REMOTE USA
Position: Revenue Cycle Associate I
Date Posted: December 8, 2025
Industry: Healthcare / Revenue Cycle / Accounts Receivable
Employment Type: Full Time
Experience: 1–2 years in Accounts Receivable, Cash Applications, or equivalent experience
Qualification: High School Diploma or equivalent required; Associate Degree or higher preferred
Location: United States (Remote)
Company: One Call
Description:
About the Company:
Join One Call, a company dedicated to helping injured workers get the care they need when they need it. Our team operates under the core values of Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply, ensuring we make a meaningful impact on people’s lives every day.
Role Summary:
The Revenue Cycle Associate I is responsible for researching, validating, and processing adjustments and refunds in compliance with company policies. This entry-level position provides a strong foundation in accounts receivable and cash applications while working under close to moderate supervision.
Essential Duties & Responsibilities:
Resolution Processing (60%):
- Research and process refunds according to management policies.
- Maintain an audit schedule to ensure compliance with adjustment and refund procedures.
- Process and update adjustments and refunds promptly per product workflow.
- Report overpayments identified by audits and distribute refund checks on time.
- Understand cash applications, billing, and accounts receivable processes.
- Complete monthly and quarterly reporting as assigned.
- Perform special projects and other duties assigned by management.
Problem Solving (30%):
- Assist Financial Operations and Sales with research, problem resolution, and reporting on payor adjustments and refunds.
- Consolidate and correct misapplied funds and ensure accurate application of new receipts.
- Demonstrate problem-solving abilities, self-motivation, and work effectively under deadlines.
Engage Others (10%):
- Provide internal and external auditors with documentation as requested.
- Communicate audit results, trends, and resolutions effectively.
- Support Financial Operations by researching issues arising from refund requests.
- Communicate professionally with colleagues and clients.
Skills & Knowledge Required:
- Intermediate skills in Microsoft Excel and Word; basic skills in Windows applications.
- Strong verbal and written communication skills.
- Critical thinking and problem-solving abilities.
- Excellent organizational skills and ability to multitask in a fast-paced environment.
- Ability to work independently and collaboratively while aligning with company DEIB standards.
- Demonstrate company values in daily work.
Work Environment & Physical/Mental Demands:
- Fully remote role; set up of home office equipment required.
- Primarily sedentary work involving computer use and repetitive motions.
- Ability to manage multiple tasks, maintain focus, and meet productivity requirements under moderate to significant mental stress.
Benefits:
- 401(k)
- Remote work flexibility
- Comprehensive benefits package including medical, dental, vision, and company-paid life insurance
- Paid time off including 8 company holidays, 2 personal days, and minimum 18 PTO days
- Colleague Assistance Program and One Call Foundation support
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
