[Hiring] Records Assistant REMOTE USA
Position: Records Assistant
Date Posted: December 31, 2025
Industry: Education / Higher Education Administration
Employment Type: Full Time
Experience: Minimum 1 year of relevant work experience managing records or in customer service, preferably in higher education or corporate setting
Qualification: High school diploma required; post-secondary education preferred
Salary: $17.15 Hourly
Location: Coral Gables, FL, USA REMOTE
Company: University of Miami
Description:
The University of Miami is seeking a Records Assistant to join their team remotely. Reporting to the Manager of Records and Student Services, this role is responsible for providing high-quality customer service to potential and current students, newly admitted students, and their families, while managing and maintaining official student records accurately and securely using the University’s student information systems, including Slate, PeopleSoft/CaneLink, PowerFaids, and OnBase.
Primary Duties and Responsibilities:
- Serve as the main contact via phone and email for student and parent inquiries related to applications and student records, acting as a liaison with other University departments
- Load, index, and maintain all undergraduate student record documents and ensure checklists are completed accurately
- Ensure student records are secure, confidential, and accurately recorded in the University’s systems
- Apply records management concepts to maintain and verify records integrity
- Review and manage mismatched records in Slate, handle test scores, and process change requests from EM functional personnel
- Assist with the final review of high school transcripts
- Perform additional duties as assigned
Knowledge, Skills, and Abilities:
- Understanding of records management concepts
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Excellent oral and written communication skills
- Ability to provide high-quality customer service to students, parents, and University staff
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission. UHealth – University of Miami Health System provides cutting-edge patient care backed by research and medical education. The University is an Equal Opportunity Employer, encouraging applications from females, minorities, protected veterans, and individuals with disabilities.
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