11 Jul 2025
[Hiring] Processing Manager Dubai UAE
Position: Processing Manager
Date posted: 2025-07-11
Industry: other
Employment type: Full Time
Experience: 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We’re Hiring Processing Manager
Location -Dubai
Key Responsibilities:
- Oversee the payments team and ensure the accurate, timely, and compliant processing of client payments
- Monitor and manage daily payment transactions, ensuring no discrepancies, errors, or delays
- Conduct regular audits and review payment processes to identify areas for improvement and ensure compliance with internal policies and external financial regulations
- Collaborate with internal teams (finance, customer service, compliance, etc.) to resolve payment issues and enhance operational efficiency
- Develop and maintain detailed records of all payment-related activities and transactions
- Communicate with clients and resolve any payment-related inquiries or issues efficiently and professionally
- Prepare and present timely reports to management on payment processing activities, trends, and potential challenges
- Ensure team performance by setting KPIs, monitoring work quality, and providing ongoing training and support
- Stay updated on industry best practices, compliance changes, and emerging payment technologies
- Manage relationships with external payment service providers and vendors to ensure smooth operations and service quality
- Establish and enforce process improvements, such as automation or streamlining, to enhance overall team efficiency and client satisfaction
Qualifications:
- 5+ years of experience in payment processing, payments management, or a similar role, ideally in a leadership or managerial capacity
- Strong understanding of payment systems (e.g., credit card payments, ACH, bank transfers) and financial regulations (e.g., PCI-DSS compliance)
- Proven leadership skills, with experience managing or mentoring teams
- High attention to detail and excellent organizational skills to handle multiple payment processes and projects simultaneously
- Advanced proficiency in financial software, payment platforms, and MS Office Suite (especially Excel)
- Excellent verbal and written communication skills in English, with the ability to explain complex financial issues clearly to clients and team members
- Ability to handle sensitive and confidential information with integrity and discretion
- Strong problem-solving skills, with a track record of identifying root causes and implementing effective solutions under pressure
- Team-oriented mindset with the ability to work independently and make informed decisions
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred
- Familiarity with payment fraud prevention and the use of fraud detection tools is a plus