[Hiring] Prior Authorization Supervisor REMOTE USA
Position: Prior Authorization Supervisor
Date posted: 2025-07-07
Industry: Other
Employment type: Full Time
Experience: 2 to 5 year
Qualification: Bachelor’s Degree holder
Salary: 55,000 – 91,600 USD / yearly
Location: United States, REMOTE
Company: The Cigna Group
Description:
The Cigna Group
Prior Authorization Supervisor
United States
About the job
Have you heard? Express Scripts and Freedom Fertility are now part of Cigna. Together, we’ve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us.
As a Prior Authorization Supervisor, you will be responsible for day-to-day operations of a team of associate’s in pharmacy operations monitoring productivity and performance standards while planning and directing workflow and project assignments.
Here’s a little more on how you’ll make a difference:
- Promote a positive team environment and ensure best practices are shared
- Coordinates schedules and workflow for the team
- Oversee and assist in complex customer service escalations
- Assist in the development of programs and process improvements to enhance the level of internal and external customer service provided
- Oversee team and individual performance standards and service standards are met
- Develop, coach, and provide feedback to employees concerning quality, reliability, accountability and productivity
What You’ll Need To Do The Job
- Knowledge of prior authorizations, including PA resolution, required.
- High School diploma or GED required
- 3-5 years relevant experience with prior authorization submission using CoverMyMeds or other like electronic prior authorization tools
- Experience working with clinical EMR systems and/or Infertility is a plus, but not required
- Valid National Pharmacy Technician certification is required.
- Valid Arizona, Massachusetts or Illinois State pharmacy technician license is required.
- General PC knowledge; MS Office, Internet, email.
- Excellent oral, written and phone communication skills.
- Strong attention to detail, accuracy, and quality
- Experience using strong basic math skills related to dosing calculations and basic Excel manipulation.
- Demonstrated leadership skills and the ability to effectively develop and assist team members Advanced problem solving skills.
- The ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
- Ability to adapt to a dynamic working environment, make independent decisions
- Demonstrated ability to handle difficult conversations in a professional manner
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 55,000 – 91,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Read more: [Hiring] Prior Authorization Supervisor REMOTE USA
