[Hiring] Planning Specialist REMOTE USA
Position: Planning Specialist
Date Posted: 1 June 2026
Industry: Customer Service / Planning / Coordination / Remote Services
Employment Type: Full Time
Experience: Experience in Customer Service or Coordination Roles Preferred
Qualification: Bachelor’s Degree or Diploma in Business, Hospitality, Communications, or Related Field
Location: El Paso, Texas, United States (Remote)
Company: Blyss Journeys
Description:
Blyss Journeys is seeking a detail-oriented and customer-focused Planning Specialist to join its growing remote team. This role is designed for individuals who enjoy assisting clients in organizing personalized services and ensuring a smooth, well-coordinated planning experience from start to finish.
The selected candidate will work closely with clients to understand their needs, manage scheduling and arrangements, and provide continuous communication throughout the process. The role requires strong organizational skills, professionalism, and the ability to manage multiple tasks while maintaining high service standards.
This position offers an opportunity to build meaningful client relationships while contributing to a supportive and service-driven work environment focused on delivering excellent customer experiences.
Key Responsibilities:
• Consult with clients to identify needs and service preferences.
• Coordinate scheduling, arrangements, and confirmations.
• Provide ongoing communication and updates to clients.
• Maintain accurate records, documentation, and client information.
• Address client inquiries and assist in resolving concerns.
• Ensure high levels of customer satisfaction throughout the planning process.
• Manage multiple tasks while meeting deadlines and quality standards.
Requirements:
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Strong organizational and time management skills.
• Ability to work independently in a remote environment.
• Comfortable using digital tools, scheduling systems, and online platforms.
• Problem-solving mindset with a professional attitude.
• Strong knowledge of:
• Customer service and client communication
• Scheduling and coordination systems
• Digital planning tools and platforms
• Time management and task prioritization
• Client relationship management practices
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