[Hiring] Patient Access Representative REMOTE USA

Position: Patient Access Representative (Remote)

Date Posted: 18 October 2026

Industry: Healthcare / Medical Services

Employment Type: Full Time

Experience: 2+ Years in Healthcare Administration, Medical Office, or Insurance

Qualification: High School Diploma or GED Required; Associate’s Degree Preferred

Salary: $40,000 – $50,000 per year (Estimated)

Location: REMOTE, Oklahoma City, Oklahoma, United States

Company: MEP Health

Description:

MEP Health is seeking a detail-oriented Patient Access Representative to support patients by managing prescription access and insurance authorization processes. This remote position is ideal for professionals with healthcare administration or insurance experience who are passionate about improving patient access to essential medical services.

The successful candidate will work with patients, healthcare providers, insurance companies, and internal teams to resolve access challenges, manage documentation, and ensure accurate and compliant records. This role requires excellent communication skills, strong attention to detail, and the ability to independently manage multiple patient accounts in a remote environment.

Key Responsibilities:

• Request and obtain prescription information and insurance authorizations for assigned patient portfolios.

• Follow up with healthcare providers and insurance payers regarding authorization requirements and documentation.

• Resolve documentation issues and assist in removing barriers affecting patient access.

• Re-verify patient eligibility and maintain accurate patient records.

• Communicate effectively with patients, providers, payers, and internal teams.

• Ensure all documentation and processes comply with healthcare regulations, including HIPAA requirements.

• Manage multiple patient accounts while maintaining accuracy and timely follow-ups.

Requirements:

• Minimum 2 years of experience in healthcare administration, medical office operations, or insurance.

• Previous experience with insurance authorizations is preferred.

• Strong attention to detail and excellent organizational skills.

• Effective verbal and written communication abilities.

• Ability to work independently and manage multiple tasks in a remote setting.

• Proficiency in Microsoft Office applications.

• High-speed internet connection and a dedicated quiet workspace required.

• Strong accountability, time management, and professional virtual communication skills.

• Strong knowledge of:

• Healthcare administration and patient access processes

• Insurance authorizations, eligibility verification, and documentation management

• HIPAA compliance and medical records handling

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