[Hiring] Order Management Analyst REMOTE USA
Position: Order Management Analyst
Date Posted: September 5, 2025
Industry: SaaS / Technology / Design Software
Employment Type: Full Time
Experience: 2+ years in order management, preferably in a fast-paced SaaS environment
Qualification: Estimated Bachelor’s degree holder, relevant experience in SaaS, payments, or finance preferred
Salary: $39.90—$71.20 USD per hour (SF/NY Hub; remote pay localized by location)
Location: United States (REMOTE, Pacific Time Zone Hours)
Company: Figma
Description:
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Figma is seeking a detail-oriented and proactive Order Management Analyst to join our growing team. This role is key in supporting the company’s daily and month-end operational processes, ensuring accuracy, compliance, and efficiency in order management and reporting.
Key Responsibilities:
- Review and approve order forms to ensure compliance with company policies and revenue recognition rules
- Perform data quality checks and audit order forms, coordinating with internal teams to resolve discrepancies
- Process orders accurately and timely while adhering to internal procedures and SLA requirements
- Collaborate with cross-functional teams to address billing inquiries
- Maintain compliance with internal policies and controls
- Support ad-hoc projects as needed
Qualifications and Skills:
- 2+ years of experience in order management
- Experience in a fast-paced SaaS business environment
- Familiarity with payment processors (Stripe, Square, PayPal, etc.)
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities with attention to detail
- Proficiency in Microsoft Excel
- Bonus: Experience with Salesforce Revenue Cloud and public company SOX controls
Additional Information:
Figma values learning and growth, encouraging candidates with diverse backgrounds to apply even if they don’t meet every requirement. Employees enjoy equity, competitive benefits including health, dental, vision, retirement contributions, parental support, wellness programs, generous PTO, learning stipends, work-from-home allowances, and bonus plans for eligible roles.
Equal Opportunity & Accessibility:
Figma celebrates diversity and ensures equal opportunity for all applicants. Reasonable accommodations are available for candidates with disabilities during the application and interview process. Candidates are expected to keep cameras on during video interviews, with in-person onboarding required if hired.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
