[Hiring] Order Entry Specialist REMOTE USA

Position: Order Entry Specialist

Date Posted: August 3, 2025

Industry: Logistics & Storage Services

Employment Type: Full Time

Experience: Preferred

Qualification: High School Diploma or Equivalent (Associate’s Degree is a Plus)

Salary: Confidential

Location: Chicago, IL, USA REMOTE

Company: Storage Protectors

Description:

Storage Protectors is a trusted provider of professional storage protection solutions, dedicated to delivering exceptional customer experiences and secure, well-maintained storage spaces. Our company culture is built on reliability, integrity, and a strong commitment to excellence.

We are seeking a dependable and detail-oriented Order Entry Specialist to join our growing team. This role plays a vital part in ensuring seamless order management and customer satisfaction by efficiently processing customer orders and coordinating fulfillment operations.

Key Responsibilities:

  • Accurately enter customer orders into the order management system
  • Review and validate incoming orders for accuracy, completeness, and adherence to policies
  • Confirm inventory availability and pricing details before order processing
  • Liaise with customers, sales reps, and internal departments to clarify and confirm order details
  • Track order status and provide timely updates to customers and internal stakeholders
  • Coordinate closely with shipping, inventory, and billing teams to ensure on-time order fulfillment
  • Maintain accurate records of customer orders and communications
  • Address and resolve any order-related issues or escalate them to the appropriate department
  • Generate necessary order documentation, invoices, and reports
  • Uphold company standards for data integrity, service quality, and confidentiality

Qualifications:

  • High school diploma or equivalent (Associate’s degree preferred)
  • Prior experience in order entry, data entry, or customer service is a plus
  • Proficient typing skills and high attention to detail
  • Strong knowledge of Microsoft Office, especially Excel
  • Familiarity with ERP/order management platforms like NetSuite, SAP, Oracle, or Salesforce
  • Exceptional organizational and multitasking abilities
  • Clear written and verbal communication skills
  • Ability to work independently and meet tight deadlines
  • Comfortable in a fast-paced, virtual work environment

Working Conditions:

  • Remote position
  • Prolonged periods of computer use and data entry
  • Flexibility to work additional hours during high-volume periods

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