[Hiring] Order Entry Specialist REMOTE USA
Position: Order Entry Specialist
Date Posted: August 3, 2025
Industry: Logistics & Storage Services
Employment Type: Full Time
Experience: Preferred
Qualification: High School Diploma or Equivalent (Associate’s Degree is a Plus)
Salary: Confidential
Location: Chicago, IL, USA REMOTE
Company: Storage Protectors
Description:
Storage Protectors is a trusted provider of professional storage protection solutions, dedicated to delivering exceptional customer experiences and secure, well-maintained storage spaces. Our company culture is built on reliability, integrity, and a strong commitment to excellence.
We are seeking a dependable and detail-oriented Order Entry Specialist to join our growing team. This role plays a vital part in ensuring seamless order management and customer satisfaction by efficiently processing customer orders and coordinating fulfillment operations.
Key Responsibilities:
- Accurately enter customer orders into the order management system
- Review and validate incoming orders for accuracy, completeness, and adherence to policies
- Confirm inventory availability and pricing details before order processing
- Liaise with customers, sales reps, and internal departments to clarify and confirm order details
- Track order status and provide timely updates to customers and internal stakeholders
- Coordinate closely with shipping, inventory, and billing teams to ensure on-time order fulfillment
- Maintain accurate records of customer orders and communications
- Address and resolve any order-related issues or escalate them to the appropriate department
- Generate necessary order documentation, invoices, and reports
- Uphold company standards for data integrity, service quality, and confidentiality
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred)
- Prior experience in order entry, data entry, or customer service is a plus
- Proficient typing skills and high attention to detail
- Strong knowledge of Microsoft Office, especially Excel
- Familiarity with ERP/order management platforms like NetSuite, SAP, Oracle, or Salesforce
- Exceptional organizational and multitasking abilities
- Clear written and verbal communication skills
- Ability to work independently and meet tight deadlines
- Comfortable in a fast-paced, virtual work environment
Working Conditions:
- Remote position
- Prolonged periods of computer use and data entry
- Flexibility to work additional hours during high-volume periods
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