[Hiring] Operations Specialist REMOTE USA
Position: Operations Specialist
Date Posted: September 17, 2025
Industry: Financial Services / FinTech
Employment Type: Full Time
Experience: 4–6 years in bank operations, partner support, or financial services
Qualification: High school diploma or GED required, Bachelor’s degree in Finance, Accounting, Business, or related field preferred
Salary: $24.00 – $40.00 per hour + participation in annual bonus plan
Location: United States of America – Remote
Company: MoneyGram International
Description:
MoneyGram International is seeking a dedicated Operations Specialist to join our global operations team. This role is critical in ensuring smooth financial operations, partner support, and reconciliation processes. You will manage relationships with financial institutions, resolve complex issues, and help drive operational efficiencies across MoneyGram’s systems.
Key Responsibilities:
🔹 Serve as the primary contact for MoneyGram’s partners, resolving reconciliation, compliance, risk, and customer inquiries
🔹 Oversee reconciliation of unmatched settlements and ensure timely resolution of discrepancies
🔹 Research and analyze exceptions, maintaining accurate documentation for audits
🔹 Manage high-dollar adjustments and complex account reconciliations
🔹 Collaborate with internal teams and external partners to identify and implement process improvements
🔹 Monitor inventory levels, track stock issues, assist in employee training, and ensure outsourced functions meet quality standards
Required Skills & Qualifications:
✔️ Experience in settlement reconciliation, inventory management, and troubleshooting technical issues
✔️ Strong analytical and problem-solving skills with attention to detail
✔️ Effective communication across multiple channels (phone, email, chat)
✔️ Proficiency in Microsoft Office (Excel, Word, PowerPoint) and financial systems
✔️ Knowledge of financial regulations, audit requirements, and risk mitigation practices
✔️ Ability to manage multiple tasks, prioritize effectively, and work under tight deadlines
✔️ Previous experience with MoneyGram products or financial institutions is preferred
Benefits:
✅ Flexible remote-first work environment
✅ Generous PTO and 13 paid holidays
✅ Comprehensive medical, dental, and vision insurance
✅ Life, disability, and additional benefits
✅ 401k with competitive employer match
✅ Community service days and parental leave
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