[Hiring] Operations & Guest Relations Officer Dubai UAE
Position: Operations & Guest Relations Officer
Date Posted: October 28, 2025
Industry: Hospitality / Holiday Homes / Property Management
Employment Type: Full Time
Experience: Minimum 3 years of operations or hospitality experience in Dubai (holiday homes or hotel background preferred)
Qualification: Estimated Qualification: Bachelor’s degree or equivalent experience in hospitality, operations, or related field
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Signature Stay Holiday Homes Boutique
Description:
Signature Stay Holiday Homes Boutique is seeking a hands-on Operations & Guest Relations Officer to take full ownership of day-to-day business operations across our properties in Dubai. This is a full operations role, not a front-desk position, designed for someone who thrives on structure, initiative, and operational efficiency.
Key Responsibilities:
- Oversee daily property operations including housekeeping, maintenance, inspections, and readiness
- Manage guest communications, arrivals, and resolve issues with professionalism and warmth
- Coordinate with cleaners, technicians, suppliers, and third-party vendors
- Ensure DTCM compliance, maintain inventory, and manage reporting
- Work directly with the founders to optimize systems and improve operational efficiency
Requirements:
- Minimum 3 years of relevant operations or hospitality experience in Dubai
- Currently residing in Dubai; candidates outside the UAE will not be considered
- Valid UAE driving license and own car mandatory for the role
- Excellent English communication skills; Arabic is a plus
- Highly organized, reliable, detail-oriented, and able to remain calm under pressure
- Tech-savvy with property management or channel manager tools (e.g., Guesty, Hospitality)
- Ability to manage people, processes, and overall performance, not just individual tasks
What We Offer:
- Health insurance
- Employment visa and official contract
- Growth opportunities in a boutique hospitality company
- Additional benefits discussed during the interview
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
