[Hiring] Operations & Customer Service Executive – Airfreight Dubai UAE
Position: Operations & Customer Service Executive – Airfreight
Date Posted: November 24, 2025
Industry: Logistics / Freight Forwarding
Employment Type: Full Time
Experience: 2–3 years in UAE freight forwarding
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate in Logistics, Supply Chain, or relevant field
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Lotus Container Shipping Services LLC
Description:
Lotus Container Shipping Services LLC is seeking a dedicated Operations & Customer Service Executive – Airfreight to join our UAE team. The ideal candidate will have a strong background in airfreight operations and a passion for delivering exceptional customer service. This role involves managing day-to-day operations, coordinating shipments, and ensuring seamless communication with clients.
Key Responsibilities:
- Manage airfreight operations and ensure timely shipment handling.
- Coordinate with customers, agents, and internal teams for smooth operations.
- Maintain accurate records and documentation for shipments.
- Provide excellent customer service, responding promptly to inquiries and issues.
- Support operational processes and assist with problem resolution when required.
Requirements:
- 2–3 years of UAE airfreight or logistics experience.
- Strong organizational and communication skills.
- Customer-oriented mindset with the ability to work in a fast-paced environment.
- Proficiency in relevant freight forwarding software and tools is a plus.
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