[Hiring] Operational Specialist REMOTE USA
Position: Operational Specialist
Date Posted: October 15, 2025
Industry: Healthcare / Operations / Remote Work
Employment Type: Full Time (Remote Contractor)
Experience: Not Specified
Qualification: Estimated Qualification like High school diploma or equivalent (Bachelor’s degree preferred)
Salary: Estimates for that Position
Location: United States REMOTE
Company: Tandem
Description:
Tandem is seeking a motivated Operational Specialist to support the execution of workflows and operational processes that accelerate access to critical medications. This entry-level, remote contractor role (40 hours/week) offers hands-on experience in healthcare operations, prescription access, and coordination. The position involves learning and applying complex processes while directly impacting patients and healthcare providers. Immediate start is preferred.
Key Responsibilities:
• Become proficient in medication access processes, including insurance workflows and GoodRx coupon systems.
• Collaborate with doctors’ offices, pharmacies, nonprofit foundations, and insurance companies to ensure prescriptions are processed efficiently.
• Utilize proprietary software tools to execute operational workflows effectively.
• Continuously adapt and optimize operational processes to improve outcomes.
• Engage with real-world healthcare scenarios, gaining insight into the U.S. healthcare system from an operational perspective.
Ideal Candidate Attributes:
• Experience in roles requiring analytical problem-solving, operational rigor, and accountability for outcomes.
• Comfort navigating ambiguous problems and developing effective solutions.
• Ability to quickly master complex technology tools and work effectively with data.
• Eagerness to learn, adapt, and contribute in a fast-paced early-stage company environment.
Working with Tandem:
• Operates in a high-trust, high-autonomy environment emphasizing competence and results.
• Encourages audacity, direct communication, rigorous decision-making, and innovative problem-solving.
• Values excellence, teamwork, and a commitment to achieving top performance.
Benefits:
• Medical insurance.
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