[Hiring] Operating Systems Specialist REMOTE USA

Position: Operating Systems Specialist

Date Posted: August 12, 2025

Industry: Information Technology / Public Services

Employment Type: Full Time

Experience: Minimum 4 years administering Unix, Linux, and Windows server operating systems

Qualification: Bachelor’s degree (or equivalent experience); Master’s degree preferred

Location: United States, REMOTE

Company: Infosys Public Services

Description:
Job Summary:
Infosys Public Services is recruiting an experienced Operating Systems Specialist to provide day-to-day operational, deployment, and incident support across a large, distributed server, middleware, and database environment. You’ll act as a technical lead for incident response, routine maintenance, performance tuning and capacity planning while helping implement proactive operational procedures and documentation standards.

Key Responsibilities:

• Provide on-site and remote administration for multiple server OS platforms (Unix, Linux, Windows), including troubleshooting, performance monitoring, tuning, and capacity planning.
• Support middle-tier technologies — web/app servers, containers and orchestration platforms, messaging systems, and related monitoring tools.
• Drive incident response and change management through ServiceNow, publishing SLAs and following client change/case procedures.
• Lead technical activities for distributed server, middleware, and database environments: fault isolation, remediation, and documentation of fixes.
• Develop and maintain operational procedures for proactive detection, backups/restores, disaster recovery, and secure system operations.
• Create and keep project plans and status reports, escalate critical issues and notify stakeholders about potential missed milestones.
• Work with program/project managers, engineering teams and vendors to coordinate deployments, drive deliverables, and resolve complex hardware/software problems.
• Manage inventory and deployment documentation for servers and maintain accurate configuration records.
• Use systems management, security and alerting tools selected by management for vulnerability remediation and operational reporting.
• Provide training, support and technical knowledge transfer to users and junior administrators; produce documentation and operational runbooks.
• Follow quality assurance standards and contribute to continuous process improvements across the operations function.

Required Skills & Experience:

• Minimum 4 years’ experience administering Unix, Linux and Windows servers in production environments.
• Hands-on with web/application servers, containers, orchestration tools and messaging technologies.
• Experience with automation and scripting (Ansible, shell scripting, PowerShell or similar).
• Familiarity with ServiceNow or equivalent incident/case/change management systems.
• Skilled in system management, backups, restores and security remediation processes and tools.
• Comfortable producing and maintaining technical documentation, inventory records and performance data.
• Proficient in Microsoft Excel, PowerPoint and Power BI for reporting and dashboards.
• Strong troubleshooting and communication skills; able to lead technical incident response and coordinate cross-functional teams.

Education:

• Bachelor’s degree from an accredited institution is required (or equivalent work experience in lieu of each year of education). Candidates with a Master’s degree are strongly preferred.

Work Environment & Other:

• This role involves extended time at a computer, and may require occasional travel per job needs. Communication via phone, email and face-to-face is expected.
• Infosys Public Services is an equal opportunity employer and values diversity and inclusion across all hiring decisions.

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