[Hiring] Officer – Contact Center Abu Dhabi UAE
Position: Officer – Contact Center
Date Posted: December 10, 2025
Industry: Customer Service / Call Center
Employment Type: Full Time
Experience: Minimum 1 year of customer service or call center experience
Qualification: Bachelor’s degree
Salary: AED 5000 to 10000
Location: Abu Dhabi, United Arab Emirates
Company: Alaabdi Holding
Description:
We are seeking a dedicated and professional Officer – Contact Center to join our team in Abu Dhabi. This role is ideal for candidates who are passionate about delivering outstanding customer service and thrive in a fast-paced, dynamic environment.
Key Responsibilities:
• Handle customer inquiries and complaints efficiently, providing timely resolutions.
• Maintain clear and professional communication in both Arabic and English.
• Analyze customer issues, identify solutions, and ensure follow-up where required.
• Support team goals and contribute to the overall success of the contact center.
• Uphold high standards of customer care and represent the company professionally.
Requirements:
• Must be based in Abu Dhabi.
• Fluent Arabic speaker with strong bilingual communication skills.
• Bachelor’s degree in any relevant field.
• Minimum 1 year of experience in customer service or call center operations.
• Excellent problem-solving and analytical abilities.
• Ability to manage customer complaints and provide effective solutions.
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