[Hiring] Member Support Specialist REMOTE USA
Position: Member Support Specialist
Date posted: 2025-06-10
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Location: Columbus, OH, United States, REMOTE
Company: Lloyd Agencies
Description:
Hiring Remote – Member Support Specialist
Columbus, OH
Compensation
This is an independent contractor role and 100% commission-based. Earnings are performance-driven and uncapped.
Position Summary
The Member Support Advocate role is ideal for someone who values meaningful work, structured independence, and the ability to serve families from anywhere. You’ll be supporting members who have already requested benefits, ensuring they fully understand their options.
About Us
With more than 68 years of service, Lloyd Business Services has grown to be one of the most respected firms in the industry. We work exclusively with union members, providing tailored coverage through partnerships with over 40,000 organizations. With an A+ AM Best rating and consistent recognition on Forbes’ lists, we’re proud to be known for impact, integrity, and results.
What You’ll Be Doing
- Interacting with members via phone and Zoom
- Educating clients about their benefit options
- Assisting with selections and ensuring accurate submission of paperwork
- Maintaining clear records of your outreach and appointments
- Following up to ensure ongoing satisfaction and clarity
- Participating in learning sessions to sharpen your communication
What We Offer You
- Complete control over your schedule
- Fully virtual onboarding and training
- Weekly compensation
- Travel perks and performance-based bonuses
- Positive, forward-moving work culture
Ideal Candidates Will Have
- A minimum of a high school diploma
- Clear and professional communication
- Experience in any support or service role (preferred, not required)
- An entrepreneurial mindset