[Hiring] Medical Receptionist – Primary Care REMOTE USA
Position: Medical Receptionist – Primary Care
Date Posted: 4th November 2026
Industry: Healthcare & Medical Administration
Employment Type: Full Time
Experience: Relevant experience in healthcare, medical office, primary care, medical receptionist, front desk, or Medical VA roles required
Qualification: Medical Administration, Healthcare Management, or related qualification (Estimated)
Salary: $5 – $6 per hour
Location: REMOTE (Preferred candidates from Philippines or Latin America)
Company: TalentHop
Description:
TalentHop is seeking an experienced Medical Receptionist – Primary Care to support a well-established primary care medical practice based in Long Island, New York. This remote full-time opportunity is ideal for candidates with healthcare administration, medical receptionist, front desk, or Medical VA experience.
The selected candidate will manage patient communications, appointment scheduling, EHR navigation, refill inquiry routing, and administrative workflows across multiple healthcare locations. The ideal professional should be comfortable communicating with patients, handling sensitive information, and following established healthcare procedures in a fast-paced environment.
Key Responsibilities:
• Handle high-volume inbound patient calls across multiple primary care locations.
• Communicate professionally and patiently with patients, including elderly individuals.
• Manage appointment scheduling, rescheduling, and coordination according to office procedures.
• Review patient needs and appointment history to ensure accurate scheduling workflows.
• Navigate AdvancedMD to review patient charts, appointment history, messages, and administrative details.
• Document patient interactions, scheduling updates, and messages accurately within the EHR system.
• Receive and route prescription refill inquiries according to established practice protocols.
• Escalate clinical concerns, urgent matters, and unclear requests to the appropriate healthcare team members.
• Maintain smooth communication between patients, providers, front desk staff, and internal teams.
• Follow healthcare privacy, communication, and administrative guidelines.
Requirements:
• Previous experience in healthcare, medical office, primary care, medical receptionist, front desk, or Medical VA roles.
• Experience handling patient inquiries, appointment scheduling, message routing, and healthcare administrative workflows.
• Comfortable managing high-volume inbound phone calls with professionalism and accuracy.
• Experience using EHR/EMR systems and navigating patient charts.
• Experience with scheduling appointments and following healthcare office procedures.
• Basic medical terminology knowledge is required.
• English communication skills, both written and verbal, are mandatory.
• Spanish-English bilingual communication is preferred but not required.
• Strong knowledge of:
• Healthcare administration and medical front desk operations.
• EHR/EMR systems, patient documentation, and chart navigation.
• Appointment scheduling and patient communication procedures.
• HIPAA compliance and handling confidential patient information.
• Preferred:
• Experience with AdvancedMD.
• Primary care practice experience.
• Prescription refill inquiry handling.
Technical Requirements:
• Reliable laptop or desktop computer.
• Stable high-speed internet connection (minimum 25 Mbps).
• Noise-canceling headset.
• Working webcam for virtual meetings.
• Quiet and professional home workspace.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
