[Hiring] Medical Collector / Patient Account Representative REMOTE USA

Position: Medical Collector / Patient Account Representative

Date Posted: August 29, 2025

Industry: Healthcare / Revenue Cycle Management / Medical Billing

Employment Type: Full Time

Experience: 2 years medical collections experience (preferred)

Qualification: High school diploma or equivalent (preferred)

Salary: $18–20 per hour (depending on experience and state)

Location: Dallas, United States [REMOTE]

Company: Physical Rehabilitation Network (PRN)

Description:
Overview:
Join Physical Rehabilitation Network (PRN) — a leading physical therapy organization supporting 200+ outpatient clinics across the U.S. — as a remote Medical Collector. This full-time role (40 hours/week, Monday–Friday) is ideal for someone who enjoys working in revenue cycle/medical billing and can manage payor follow-up and collections with precision while working from home. PRN is therapist-focused and growth-minded, offering a chance to contribute to a nationally recognized clinical network.

Role Responsibilities:

• Manage primary and secondary claims and drive timely resolution.
• Follow up with payors (insurance companies) to secure payment and resolve outstanding issues.
• Respond to billing inquiries from patients, insurance carriers and internal teams promptly and professionally.
• Work with clinic staff to identify discrepancies and resolve balance issues.
• Investigate and resolve denials, prepare and submit appeals when required.
• Use efficient resources and systems to collect open claims and ensure A/R goals are met.
• Research and action assigned correspondence related to accounts and claims.
• Clear follow-up queues and ensure daily accomplishments contribute to company A/R performance targets.

Required / Preferred Qualifications:

• High school diploma or G.E.D. (or equivalent combination of education and experience).
• Preferred: 2 years of prior medical receivable collections experience.
• Familiarity with medical claims processing, insurance systems, and EOBs (Explanation of Benefits).
• Working knowledge of state and federal billing/collection rules and medical terminology.
• Strong attention to detail, problem-solving skills, and ability to work independently in a remote environment.

Additional Details:

• This position is remote,but candidatesmust reside in one of the following states: North Dakota, South Dakota, Idaho, Minnesota, Montana, New Mexico, Wyoming, Nevada, Texas, Arizona, Tennessee, Kentucky, Missouri, Oklahoma, Arkansas, Michigan.
• Employment is subject to additional duties as required to meet business needs.
• PRN is an equal opportunity employer and considers all qualified applicants regardless of protected characteristics.

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