[Hiring] Live Chat Agent REMOTE USA
Position: Live Chat Agent
Date Posted: October 12, 2025
Industry: Customer Service / Online Support
Employment Type: Full Time (Remote)
Experience: Customer Service Experience Preferred
Qualification: High School Diploma or Equivalent (Bachelor’s Degree a Plus)
Salary: $29 – $31 per hour
Location: California, United States [REMOTE]
Company: Laka Group SRL
Description:
Join Laka Group SRL as a Live Chat Agent!
Laka Group SRL is seeking a dedicated and customer-oriented Live Chat Agent to join our growing remote support team. In this role, you will be the first point of contact for customers, offering real-time assistance and solutions through our online chat platform. If you have a passion for helping people, solving problems, and delivering a great customer experience, this opportunity is perfect for you.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries through live chat.
- Troubleshoot issues and escalate cases to relevant departments when necessary.
- Provide accurate product information, updates, and recommendations to customers.
- Keep detailed and accurate records of customer communications.
- Work collaboratively with teammates to enhance overall customer support operations.
Required Skills and Qualifications:
- Excellent written and verbal communication skills.
- Strong multitasking and problem-solving abilities.
- Customer-focused mindset with attention to detail.
- Previous experience in customer service or support roles preferred.
- Familiarity with or interest in the civil engineering industry is a plus.
Why Join Us:
At Laka Group SRL, we pride ourselves on fostering a supportive and collaborative work culture. Our team values innovation, empathy, and growth. This position offers flexibility, competitive pay, and the chance to work remotely while making a difference in customer satisfaction.
If you are an enthusiastic individual who enjoys working in a fast-paced environment, we encourage you to apply and become part of our dedicated team!
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
