[Hiring] Leave Specialist REMOTE USA
Position: Leave Specialist
Date Posted: October 30, 2025
Industry: Human Resources / Employee Benefits
Employment Type: Full Time
Experience: 2–5 years in FMLA claim administration or related field
Qualification: Associate’s degree or equivalent combination of education and experience
Location: California, United States, REMOTE
Company: Crawford & Company
Description:
Crawford & Company is seeking a dedicated Leave Specialist to administer FMLA policies and support the operational functions of the HR unit. This role requires a detail-oriented professional capable of handling employee leave requests, providing guidance on policies, and maintaining compliance with federal and state regulations.
Key Responsibilities:
- Assist associates with Leave of Absence (LOA) requests and guide them through the process
- Process LOA paperwork according to established procedures and legal requirements
- Respond promptly and accurately to inquiries from associates and management
- Administer and enforce FMLA policy
- Review FMLA documentation for completeness and accuracy
- Recommend approval or denial of FMLA requests in compliance with federal regulations
- Conduct FMLA training for supervisors and employees
- Coordinate correspondence, forms, and documents via the claim system
- Generate reports and maintain accurate records of all LOA requests
- Assist management with LOA situations and provide guidance within policy and legal guidelines
- Maintain compliance with standards and federal/state regulations
- Serve as internal reference for certification requirements and processing
- Contact providers for clarification and input/analyze data
- Support management with special projects as needed
- Uphold the Crawford Code of Conduct
Qualifications:
- Associate’s degree or equivalent combination of education and experience
- 2–5 years of experience in FMLA claim administration or related field
- Experience in integrated disability and absence management industry
- Excellent customer service skills and ability to manage challenging situations
- Strong communication skills, both written and verbal
- Ability to prioritize, escalate, and resolve issues effectively
- Solid understanding of FMLA and employment regulations
- Commitment to continuing education as outlined by Crawford Educational Services
About Crawford & Company:
Crawford & Company values its employees as part of the One Crawford family. The company promotes growth, innovation, and inclusion while providing competitive pay, incentive plans, and comprehensive benefits. Employees have access to training, wellness programs, and opportunities to contribute to community sustainability initiatives.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer.
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