[Hiring] Leave Administrator REMOTE USA
Position: Leave Administrator
Date Posted: September 22, 2025
Industry: HR Technology / SaaS
Employment Type: Hourly (Non-Exempt)
Experience: 1–3 years
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $17.97 – $22.21 per hour
Location: United States (Remote)
Company: Sparrow
Description:
About Us
Sparrow builds the first high-tech, high-touch employee leave management platform. Our mission is to simplify leave processes for employers and employees—turning a traditionally slow, error-prone and compliance-heavy experience into an efficient, supportive 30-minute end-to-end workflow. That efficiency saves teams significant time (typically 20–40 hours per leave) and can reduce costs (up to $30K per leave). Headquartered in San Francisco, Sparrow has a remote, distributed team spanning many U.S. states.
About The Role
As a Leave Administrator on our Customer Experience team, you will manage the behind-the-scenes paperwork and communications required to process employee benefit claims. Working closely with our customer-facing colleagues, you’ll ensure claims are complete, accurate, and submitted on time, while contributing to process improvements and helping resolve issues that arise.
Here’s What You’ll Do
- Communicate with external administrative contacts (phone, email) to gather and clarify documentation.
- Manage paperwork flow for multiple active leaves, ensuring all required forms and records are tracked and submitted.
- Log and escalate claim issues clearly to appropriate team members.
- Handle multiple tasks in a fast-paced environment, switching between priorities without losing accuracy.
- Maintain and improve internal systems and processes to boost team efficiency.
- Monitor and learn new state programs and procedures that affect leave processing.
About You
- 1–3 years of relevant administrative experience.
- Comfortable learning and using new technical systems.
- Proven ability to work effectively in a remote-first setup.
- Strong organization and attention to detail — you can track many moving pieces and ensure nothing falls through the cracks.
- Excellent written and verbal communication; you communicate clearly and with empathy across email, chat, and phone.
- People-oriented with strong active-listening skills and interpersonal intuition.
- Self-directed, adaptable, and receptive to feedback in a fast-changing environment.
- Able to anticipate team needs and handle confidential information appropriately.
Compensation
This is an hourly, non-exempt role. Pay range: $17.97 to $22.21 per hour, determined by the candidate’s legal state of residence.
Why Sparrow?
You’ll do mission-driven work that materially helps HR teams and employees during important life events. We operate like a high-impact nonprofit in mission while scaling with the resources of a fast-growing, venture-backed company. Sparrow values diversity, is an equal opportunity employer, and currently has teammates in 30+ states.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
