[Hiring] IT Support Operations Dubai UAE

­­­­Position: IT Support Operations

Date posted: 2025-06-13

Industry: other

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring IT Support Operations Expert

UAE Experience & fluency in Arabic

Location: UAE-based

We are looking for an experienced IT Support Operations Expert with strong English communication skills and fluency in Arabic. The ideal candidate will have prior UAE experience, preferably within a government environment.

Key Responsibilities:

  • Provide day-to-day monitoring and support for all IT services and operations
  • Handle support tickets via helpdesk and ensure resolution within SLA
  • Manage Time Attendance systems, Active Directory, and Microsoft 365 tools (Intune, Exchange Online)
  • Deliver IT support for both internal and external events

Requirements:

  • Fluent in Arabic and English
  • Prior experience in UAE IT operations, especially within government sectors
  • Strong understanding of Microsoft 365 suite and user support
  • Excellent troubleshooting and communication skills