[Hiring] IT Support Abu Dhabi UAE
Position: IT Support
Date Posted: December 4, 2025
Industry: Information Technology / Telecom / Security Solutions
Employment Type: Full Time
Experience: Minimum 4-5 years
Qualification: Diploma or Equivalent
Salary: AED 5000 to 10000
Location: Abu Dhabi, United Arab Emirates
Company: ATLAS GROUP
Description:
We are urgently hiring an experienced IT Support professional to join ATLAS GROUP, a well-established organization with over 40 years of expertise delivering telecom, security, crisis management, optronics, and contracting solutions worldwide. This role is ideal for a technically capable, customer-focused individual who can diagnose and resolve IT issues promptly while maintaining high service standards.
Core Responsibilities:
- Provide technical support for desktops, laptops, printers, mobile devices, and peripherals to minimize downtime.
- Troubleshoot hardware and software issues, network connectivity, and endpoint problems via phone, email, remote sessions, or onsite visits.
- Install, configure, and maintain operating systems, standard business applications, and company-approved software in line with IT policies.
- Manage user accounts, groups, and access rights across Active Directory and Microsoft 365 platforms.
- Monitor system health, apply patches and updates, and perform routine maintenance to ensure performance and security.
- Escalate complex incidents to senior engineers or relevant teams and follow through until resolution.
- Maintain accurate documentation of incidents, configurations, and standard operating procedures.
Candidate Profile:
- 4–5 years’ proven experience in a hands-on IT support role.
- Strong troubleshooting skills across hardware, software, and basic network issues.
- Familiarity with Active Directory, Microsoft 365, and common enterprise tools.
- Good communication skills and a customer-first attitude.
- Ability to work independently, prioritize tasks, and respond to urgent issues professionally.
What We Offer:
- Opportunity to work with a diversified, international group with long-standing market presence.
- A professional environment focused on growth and technical development.
- Hands-on role with clear responsibilities and exposure to varied IT systems.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
