[Hiring] IT Assistant Dubai UAE
Position: IT Assistant
Date Posted: September 6, 2025
Industry: Information Technology / IT Support
Employment Type: Full-time
Experience: 1–3 years (preferred)
Qualification: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field
Salary: AED 3000 to 7000
Location: Dubai, United Arab Emirates
Company: DXB Marine
Description:
Position Summary:
The IT Assistant will provide day-to-day technical support to keep the organisation’s hardware, software and network systems running smoothly. This role focuses on troubleshooting user issues, maintaining equipment, and supporting small projects and upgrades so staff can perform their duties without interruption.
Key Responsibilities:
- Install, configure and maintain desktop and laptop systems, printers and other peripheral devices.
- Provide first-line support to employees for hardware, software and basic network problems, escalating complex issues when needed.
- Create and manage user accounts, email setups and access permissions.
- Monitor and resolve internet connectivity and LAN/WAN issues; liaise with service providers as required.
- Perform routine system updates, backups and security checks to maintain operational integrity.
- Maintain an accurate IT asset inventory and ensure documentation for equipment and configurations is up to date.
- Assist with rollouts of new IT systems, upgrades and software deployments.
- Coordinate with external IT vendors and service partners for repairs, maintenance or specialist support.
Qualifications:
- Diploma or Bachelor’s degree in IT, Computer Science or a related discipline.
- 1–3 years of hands-on IT support experience preferred; experience within the UAE/GCC is an advantage.
- Familiarity with Windows and macOS environments, MS Office suite and basic networking concepts.
- Strong troubleshooting mindset with good problem-solving skills.
- Clear communication skills and ability to work collaboratively with colleagues across departments.
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