[Hiring] Intake Specialist REMOTE USA
Position: Intake Specialist
Date Posted: October 19, 2025
Industry: Protection and Human Rights / Information Management / Social Services
Employment Type: Full Time (Remote)
Experience: 0–2 years (Experience in human services preferred)
Qualification: High School Diploma required; Bachelor’s Degree in Social Work or related field preferred
Salary: $22.00 – $23.69 per hour
Location: United States – REMOTE
Company: International Rescue Committee (IRC)
Description:
The International Rescue Committee (IRC) is seeking a dedicated Intake Specialist to join its Home Study and Post-Release Services (HSPRS) team for Unaccompanied Children (UC). This full-time position plays a crucial role in ensuring compliance and efficiency in processing case referrals while maintaining high data accuracy standards.
Key Responsibilities:
• Manage the intake process for UC referrals through the UC portal system.
• Classify Post Release Services cases as Level 1 or Level 2 based on established program guidelines, which may include screening for domestic violence, sexual violence, or human trafficking.
• Collaborate with regional coordinators, supervisors, and case managers to determine case capacity prior to acceptance.
• Input detailed data from the UC Portal into IRC’s ETO database accurately and efficiently.
• Notify relevant team members about case acceptances and maintain proper documentation.
• Generate weekly capacity and performance reports to meet funder targets.
• Work with the Assistant Director to enhance the intake process and recommend improvements.
• Participate in the development and facilitation of training sessions related to intake and post-release service levels.
• Coordinate internal case transfers and support inter-agency collaboration.
• Perform additional duties as assigned to support program goals.
Requirements:
• Minimum of a High School Diploma; Bachelor’s in Social Work or a related discipline preferred.
• At least 2 years of experience in human services, with preference for candidates experienced with refugee or immigrant populations.
• Strong interpersonal, communication, and problem-solving skills.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with digital data systems.
• Must pass background checks, including FBI fingerprinting and Child Abuse/Neglect screenings.
Working Environment:
• Fully remote position with potential for occasional evening or weekend work.
• Must have reliable internet access and be authorized to work in the U.S.
Compensation and Benefits:
• Competitive pay range between $22.00–$23.69 per hour.
• Comprehensive U.S. benefits including medical, dental, and vision coverage starting at affordable rates.
• 403(b) retirement plan with immediate vesting and matching.
• Generous paid time off — up to 25 days annually, plus 10 holidays and 10 sick days.
• Disability and life insurance, Employee Assistance Program, and flexible spending accounts.
Equal Opportunity Statement:
The IRC is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected category.
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