[Hiring] Head of Talent Operations REMOTE USA
Position: Head of Talent Operations
Date Posted: 20 January 2026
Industry: Human Resources / Talent Operations
Employment Type: Full Time
Experience: 5+ years in business operations, talent operations, people operations, program management, or comparable systems-intensive roles
Qualification: Estimated Qualification: Bachelor’s degree holder or equivalent professional experience in business operations or related field
Salary: $200,000/year USD
Location: United States, REMOTE
Company: Crossover
Description:
Crossover is seeking an experienced and strategic Head of Talent Operations to design, implement, and refine systems that reliably deliver high-quality talent across the organization. This fully remote role focuses on creating operational frameworks that scale efficiently, produce measurable outcomes, and maintain integrity under complex scenarios. You will be responsible for end-to-end ownership of talent delivery systems, leveraging AI tools to enhance processes, validate concepts, and optimize performance.
Key Responsibilities:
• Architect and continuously improve operational systems to transform unclear requirements into consistent, high-quality outcomes
• Collaborate with senior stakeholders to identify constraints, make trade-offs explicit, and define success metrics
• Apply AI tools daily to create, analyze, validate, and iterate system elements while maintaining human oversight for quality
• Take full ownership of initiatives from concept to delivery, measurement, and refinement
• Detect patterns, diagnose root causes, and strengthen the system using performance data and field feedback
Requirements:
• 5+ years of professional experience in business operations, talent operations, people operations, program management, or similar systems-intensive roles
• Demonstrated experience hiring for your own team or function, with direct accountability for hiring metrics (time-to-fill, candidate quality, retention)
• Hands-on experience designing and deploying operational systems from start to finish
• Proficiency in creating organizational and operational artifacts such as role specifications, org structures, career ladders, RACIs, process workflows, and decision frameworks
• Strong written communication skills, including SOPs, process documentation, or post-mortem analyses actively used by others
• Functional knowledge of U.S. hiring practices and employment regulations
• Ability to engage effectively with senior leaders without formal authority
• Active daily use of AI in operational contexts with awareness of quality considerations and trade-offs
• Availability to work at least four hours overlapping with U.S. business hours on weekdays
Nice-to-Have:
• Experience iterating systems across multiple cycles informed by performance metrics and retention outcomes
• Familiarity with low-code platforms, workflow automation tools, or agentic AI systems
• Experience designing dashboards or data visualizations for executive stakeholders
• Background in high-growth, high-accountability, or private-equity-backed organizations
About Crossover:
Crossover is a pioneer in remote work, offering full-time, long-term remote jobs with standardized, competitive compensation regardless of location. Since 2014, Crossover has helped thousands of professionals advance their careers by focusing on objective skill assessments to match talent with real work.
Working with Crossover:
• Full-time, 40 hours per week, long-term position
• Independent contractor agreement required
• Compensation: $100 USD/hour ($200,000 USD/year based on 40 hours/week and 50 weeks/year)
• Weekly payments
• Flexibility to work remotely from anywhere with U.S. business hours overlap
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
