[Hiring] Guest Service Agent Sharjah UAE
Position: Guest Service Agent
Date Posted: December 18, 2025
Industry: Hospitality / Hotel Management
Employment Type: Full Time
Experience: Customer service or hospitality experience preferred
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 5000 to 10000
Location: Sharjah, United Arab Emirates
Company: Sharjah Collection
Description:
Sharjah Collection is currently hiring a Guest Service Agent to join its hospitality team. This role is ideal for professionals with hands-on experience in guest services who are passionate about delivering exceptional customer experiences in a hotel environment. The position plays a key role in ensuring smooth front desk operations and maintaining high standards of guest satisfaction.
Major Responsibilities:
- Welcoming guests in a professional and friendly manner and handling check-in and check-out procedures
- Managing reservations, room allocations, and related system updates
- Responding promptly to guest inquiries, requests, and concerns to ensure a positive stay experience
- Coordinating closely with housekeeping and other hotel departments to meet guest needs
- Processing payments accurately and maintaining clear and organized records
Major Requirements:
- Previous experience in customer service or hospitality is preferred
- Strong communication skills with the ability to multitask efficiently
- Professional appearance with a positive and service-oriented attitude
- Basic computer knowledge; prior experience with hotel property management systems is an advantage
- Flexibility to work shifts, including weekends and public holidays
At Sharjah Collection, you will be part of a supportive and forward-thinking hospitality team that values dedication, teamwork, and professional growth. This role offers an excellent opportunity to develop your career within a well-established hotel management group.
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