[Hiring] Guest Relations Officer (GRO) Dubai UAE
Position: Guest Relations Officer (GRO)
Date Posted: October 7, 2025
Industry: Hospitality / Hotel / Tourism
Employment Type: Full Time
Experience: Previous experience in guest-facing or hospitality roles
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate in Hospitality Management or related field
Salary: AED 5000 to 7000
Location: Dubai, United Arab Emirates
Company: Time Hotels
Description:
🏨 We’re Hiring: Russian Speaking Guest Relations Officer (GRO) | Dubai
Join Time Hotels and become part of a dynamic hospitality team that values exceptional guest service. We are seeking a Russian-speaking Guest Relations Officer who can provide outstanding service and ensure memorable experiences for our international guests.
Key Responsibilities:
- Welcome guests warmly upon arrival and ensure a seamless check-in and check-out experience.
- Communicate effectively with Russian-speaking guests and assist them throughout their stay.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Collaborate with other departments to meet guest expectations and maintain service excellence.
- Maintain a professional appearance and uphold the company’s hospitality standards at all times.
Requirements:
- Fluent in Russian and English (both written and spoken).
- Prior experience in guest relations, front desk, or similar customer-facing positions within the hospitality sector.
- Excellent interpersonal and communication skills.
- Professional demeanor, positive attitude, and the ability to adapt to a multicultural work environment.
- Immediate joiners are preferred.
If you’re passionate about delivering top-tier hospitality experiences and thrive in a fast-paced environment, we’d love to hear from you.
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