[Hiring] Front Office Agent Dubai UAE
Position: Front Office Agent
Date Posted: 22 January 2026
Industry: Hospitality / Hotel Management
Employment Type: Full Time
Experience: Prior experience in a hotel front office or receptionist role is preferred
Qualification: Diploma or Bachelor’s Degree holder in Hospitality Management or a related field
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Red Castle Hotel LLC SP
Description:
Job Vacancy: Front Office Agent (Immediate Joiner)
A well-established hotel is urgently looking to hire a polished and guest-oriented Front Office Agent to join its team. This role is ideal for someone who enjoys interacting with guests and ensuring a smooth, professional front desk experience from arrival to departure.
Key Responsibilities:
- Greet guests courteously and create a welcoming first impression at all times
- Carry out check-in and check-out procedures with accuracy and efficiency
- Respond to guest inquiries, service requests, and concerns in a timely manner
- Manage room bookings, cancellations, and reservation changes
- Liaise closely with housekeeping and other departments regarding room availability and status
- Process cash, card payments, and billing transactions correctly
- Maintain accurate guest records while ensuring complete confidentiality of information
- Promote hotel services, special offers, and room upgrades where appropriate
- Adhere strictly to hotel policies, standard operating procedures, and brand guidelines
Job Requirements:
- Previous experience as a Front Office Agent or Hotel Receptionist is an advantage
- Strong communication skills in English; knowledge of additional languages is a plus
- Basic knowledge of hotel PMS systems such as Opera or similar software is preferred
- Excellent interpersonal skills with a strong focus on customer satisfaction
- Neat, professional appearance and positive attitude
- Willingness to work flexible shifts, including weekends and public holidays
- Must be available to join immediately
Benefits:
- Competitive salary package
- Duty meals and accommodation as per company policy
- Visa sponsorship and medical insurance
- Annual leave and return air ticket in accordance with UAE Labour Law
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
