[Hiring] Front Line Associate UAE
Position: Front Line Associate
Date Posted: September 18, 2025
Industry: Banking / Financial Services
Employment Type: Full Time
Experience: Previous experience as a Cashier / Teller in an Exchange House or Bank in the UAE preferred
Qualification: Bachelor’s degree / Diploma in any discipline
Salary: AED 4000 to 7000
Location: United Arab Emirates
Company: Jazira Exchange
Description:
Job Vacancy – Front Line Associates
We are looking for professional and customer-focused Front Line Associates to join our branches in the UAE. This role involves providing exceptional service, handling financial transactions accurately, and ensuring compliance with AML/KYC regulations.
✅ Key Responsibilities:
- Deliver outstanding customer service at the branch counter
- Assist customers with remittance, foreign exchange, and other financial services
- Handle customer queries and resolve issues promptly and professionally
- Verify customer documents in line with AML/KYC and compliance requirements
- Support daily branch operations to ensure smooth transactions
- Maintain accurate transaction records and adhere to company policies
- Conduct daily cash handling, counting, and balancing transactions
- Promote remittance and foreign exchange services to existing and new customers
- Achieve branch-level business targets through proactive engagement
- Conduct marketing activities, including branch campaigns, promotions, and community outreach
- Build strong customer relationships to encourage loyalty and repeat business
- Identify opportunities for cross-selling and acquiring new customers
- Collaborate with branch supervisors to implement local marketing strategies
✅ Requirements:
- Bachelor’s degree / Diploma in any discipline
- Previous experience as a Cashier / Teller in a UAE Exchange House or Bank preferred
- Strong numerical and communication skills
- Customer service-oriented with attention to detail
- Knowledge of UAE AML/KYC regulations is an advantage
- Proficiency in English
✅ What We Offer:
- Competitive salary package
- Career growth opportunities within the organization
- Multicultural and professional work environment
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