[Hiring] Front Desk Clerk REMOTE USA
Position: Front Desk Clerk
Date posted: 2025-07-16
Industry: Hospitality
Employment type: Full Time
Experience: 2 to 5 year
Qualification: Bachelor’s Degree is required
Salary: $30 to $45 per hour
Location: United States, REMOTE
Company: Regalia Hotel & Conference Center
Description:
Regalia Hotel & Conference Center
Front Desk Clerk (Remote)
United States
About the job
Position: Remote Front Desk Clerk
Location: United States (Remote)
Compensation: $30 to $45 per hour
The Regalia Hotel and Conference Center is seeking a dynamic and customer-oriented Remote Front Desk Clerk to join our team. This is a remote position, so you can work from the comfort of your own home while still being a vital part of our hotel’s operations. You will have the opportunity to interact with guests from all over the world and provide exceptional customer service to ensure they have a memorable stay at our hotel.
Key Responsibilities
- Answering phone calls and emails from guests, providing them with information about our hotel and amenities
- Processing reservations and managing room inventory
- Welcoming guests upon arrival, checking them in and out, and providing any necessary assistance during their stay
- Addressing and resolving guest concerns and complaints in a timely and professional manner
- Maintaining a clean and organized front desk area
- Collaborating with other departments such as housekeeping and maintenance to ensure guest satisfaction
- Upselling hotel services and amenities to guests to enhance their experience
- Handling cash and credit card transactions accurately and efficiently
- Adhering to all company policies and procedures to ensure the safety and security of guests and their personal information
Qualifications
- High school diploma or equivalent
- 0-2 years of experience in a customer service or hospitality role
- Excellent communication and interpersonal skills
- Proficient in computer systems and basic office software
- Ability to work independently and as part of a team
- Strong problem-solving and multitasking abilities
- Availability to work flexible schedules, including weekends and holidays
Why Work At Regalia Hotel And Conference Center
- Competitive pay and benefits package
- Growth opportunities within the company
- Training and development programs to enhance your skills
- Work remotely from the comfort of your own home
- A supportive and inclusive work environment
- Interact with guests from all over the world and gain valuable customer service experience
- Become part of a team dedicated to providing exceptional hospitality and creating memorable experiences for our guests
Join us in shaping the future of the hospitality industry by applying for the Remote Front Desk Clerk position at Regalia Hotel and Conference Center today. We offer great benefits. We look forward to welcoming you to our team!
