[Hiring] Financial Aid Coordinator REMOTE USA

­­­­Position: Financial Aid Coordinator

Date posted: 2025-07-22

Industry: other

Employment type: Full Time

Experience: 2 to 5 year               

Qualification: Bachelor’s Degree holder

Salary: $22.00 – $27.05/hr

Location: Greater Reno Area, United States, REMOTE

Company: Charter College

Description:

Charter College

Financial Aid Coordinator

Greater Reno Area ·

About the job

Financial Aid Coordinator (Full Time)

The Financial Aid Coordinator reports to the Student Accounts Manager and is primarily responsible for auditing student files, packaging student aid, and providing support to the campuses to ensure seamless financial aid processing for students.

All financial aid is packaged and disbursed by the Student Finance Department under the supervision of the Senior Director of Student Finance & Student Records.

Duties And Responsibilities

• Provide support, clarification, and resolution to the campuses to ensure consistent application of company policies and procedures
• Review and process Financial Aid documentation in a multi system environment for incoming and continuing students
• Review ISIR information to ensure accurate resolution of issues affecting student eligibility (c-codes, conflicting information, and verification requirements when applicable) and manage all data changes
• Collaborate with the campus staff to ensure collection of required student/parent information to complete the verification/packaging process, timely and accurately
• Review and process professional judgement for appeals and special circumstances, as necessary
• Package Federal Financial Aid in accordance with all policies and regulations
• Maintain current knowledge of Federal Financial Aid and other applicable regulations by attending conferences and/or online training opportunities and reviewing regulatory changes to assist in evaluating changes/assessing impact to the company and implementing appropriate policy or procedural changes to ensure compliance
• Provide campus staff with guidance and support in understanding the requirements in areas of data collection, eligibility, verification processing and more
• Assist in preparation for and completion of annual federal financial aid audits
• Identify exiting students and process tuition refunds calculations (if applicable) and return to Title IV (R2T4) calculations to ensure timely and accurate compliance with Federal Regulations
• Complete a full account review for students who are scheduled to graduate
• Other duties as assigned

Job Requirement And Qualifications

EDUCATION & EXPERIENCE

• Associate Degree in Finance, Accounting, or related field preferred or the equivalent combination of education and experience
• Previous student financial aid experience preferred
• Experienced in Microsoft Office software applications
• Related industry experience in federal financial aid preferred
• Experience with Anthology Student, student management software preferred

Skills & Abilities

• All Federal Student Loans must not be in default to gain access to the National Student Loan Data System (NSLDS)
• Continued employment is contingent on Federal Student Loans being in good standing while employed
• Ideal characteristics include positive attitude, proactive approach, and forward thinking
• Strong technical skills and affinity for learning new technology
• Driven, dedicated and hard-working with “can-do” attitude
• Effective communication and people skills
• Detail oriented with excellent follow up skills
• Refined problem-solving and critical thinking skills required
• Excellent Customer service skills required
• Ability to work independently and in a team environment
• Ability to prioritize work in a fast-paced environment and successfully manage a process with many moving part

Compensation

• Full Time, Non-Exempt
• Hourly
• $22.00 – $27.05/hr
• Compensation is dependent on experience, knowledge, and education level

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s)

    This position requires that you do not have any Federal Student Loans in default. Please confirm you do not.

Experience

• Customer service: 2 years (Required)
• Microsoft Office: 2 years (Required)
• College Financial Aid Advisor: 1 year (Required)

Work Location: Remote

    Must live in Pacific or Mountain Time Zone