[Hiring] Field Service Technician REMOTE USA
Position: Field Service Technician
Date Posted: September 8, 2025
Industry: Manufacturing / Packaging / Automation
Employment Type: Full Time
Experience: Minimum 5 years related work experience or technical college/university trade certification; new graduates considered with training
Qualification: Technical college/University Trade Certification (Millwright, Technician) or equivalent experience; Diploma in PLC/HMI/Servo Controls or related field
Salary: $30 – $45/Hour
Location: Oregon, United States (REMOTE)
Company: ProMach
Description:
ProMach is seeking a skilled and highly motivated Field Service Technician to join our team. This remote position offers the opportunity to travel extensively within North America while delivering top-notch technical support and service to customers.
Key Responsibilities:
- Install, set up, and perform field rebuilds (partial or complete) on Wexxar/Bel/IPak machines
- Troubleshoot and resolve PLC, HMI, and Servo control issues in the field
- Identify and resolve electrical, pneumatic, and mechanical problems on equipment
- Assist customers with troubleshooting over the phone or on-site at their facility
- Collaborate with engineering on customer FATs, sign-offs, and technical support
- Advise customers on necessary parts and recommend purchases
- Complete service reports, expense reports, and incident documentation in Syteline
- Travel on short notice for customer emergencies and coordinate your own travel arrangements per company policies
- Continuously update technical knowledge through on-site and off-site training sessions
Requirements:
- Technical college/university trade certification (Millwright, Technician) or at least 5 years of relevant experience
- Experience in packaging or automation industry preferred but not required
- Strong knowledge of PLC, HMI, Servo controls (Allen Bradley, Siemens, Omron; Festo/Bosch)
- Ability to read pneumatic and wiring schematics and follow industrial electrical codes
- Analytical and problem-solving skills with strong attention to detail
- Excellent communication and presentation skills, able to work with technical and non-technical audiences
- Valid passport and ability to travel extensively in North America (70-85%)
- Own car with a valid driver’s license
Benefits and Opportunities:
- Competitive salary with a range of $30/hr to $45/hr depending on experience and qualifications
- Comprehensive medical and dental coverage starting on day one
- Life insurance, generous paid time off, and retirement savings plan with company match
- Growth opportunities in a supportive and innovative environment
- Work in a company that combines the resources of a large organization with the entrepreneurial culture of a smaller, fast-paced company
ProMach is proud to be an Equal Opportunity Employer and participates in E-Verify. We are committed to providing reasonable accommodations for applicants with disabilities during the hiring process.
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