[Hiring] Employee Benefits Claims Team Leader REMOTE USA
Position: Employee Benefits Claims Team Leader
Date Posted: November 5, 2025
Industry: Insurance / Financial Services / Employee Benefits
Employment Type: Full Time (REMOTE)
Experience: Minimum 5 years in Employee Benefits or Group Insurance Claims, including at least 3 years in people leadership
Qualification: Bachelor’s Degree (Business, Insurance, or related field preferred)
Salary: $68,000 – $92,000 per year
Location: United States (REMOTE)
Company: Equitable
Description:
At Equitable, our strength lies in our people. We value diversity, individuality, and collaboration — all of which drive innovation and positive impact in our communities. As part of our mission to help clients secure their financial well-being, we are currently seeking a Short-Term Disability Team Leader to join our Disability and Absence Claims division.
This leadership role reports directly to the Disability and Absence Claims Leader and plays a key part in overseeing claim management, maintaining strong client relationships, and ensuring outstanding service quality.
Key Responsibilities:
- Claims Oversight: Manage the full lifecycle of disability and leave-of-absence claims to ensure accuracy, compliance, and adherence to company and regulatory standards.
- Client Relations: Build and nurture trusted relationships with clients, addressing inquiries and resolving concerns effectively to ensure satisfaction.
- Team Leadership: Lead, coach, and develop a team of claims professionals. Set performance expectations, provide mentorship, and encourage professional growth.
- Compliance Management: Ensure all processes align with federal, state, and company regulations. Stay updated on legal and procedural changes.
- Cross-Functional Collaboration: Partner with internal teams, external vendors, and key stakeholders to deliver a seamless and market-leading claims experience.
Compensation & Benefits:
This position offers a competitive base salary ranging from $68,000 to $92,000, depending on experience, skills, and location. Additional compensation opportunities include performance bonuses, short-term incentives, and salary increases.
Eligible employees enjoy a comprehensive benefits package that includes medical, dental, vision coverage, a 401(k) retirement plan, paid time off, and access to Equitable’s Total Rewards Program.
Required Qualifications:
- Bachelor’s Degree required
- Minimum 5 years in Employee Benefits or Group Insurance Claims
- At least 3 years of team leadership experience
- Knowledge of Short-Term Disability (STD), Long-Term Disability (LTD), and Paid/Unpaid Leave programs
Preferred Skills:
- Experience with FINEOS Claims software (preferred, not mandatory)
- Strong analytical and communication abilities
- Proven client relationship management skills
- Ability to handle complexity and ambiguity with confidence
About Equitable:
With a workforce of over ten thousand, Equitable is dedicated to helping clients achieve long-term financial wellness. We empower our employees to lead with purpose, think creatively, and make a difference in their communities. Our culture promotes flexibility, professional growth, and teamwork.
We are proud to be an Equal Opportunity Employer, committed to inclusivity regardless of race, color, religion, gender, sexual orientation, age, or any other legally protected status.
For accommodation during the application or interview process, please contact Human Resources at (212) 314-2211 or email TalentAcquisition@equitable.com.
Primary Location: United States – Remote
Other Locations: Charlotte, NC / Syracuse, NY
Schedule: Full Time
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
