[Hiring] Deliverability Specialist REMOTE USA
Position: Deliverability Specialist
Date Posted: 14 February 2026
Industry: Technology / SaaS / Customer Communications
Employment Type: Full Time
Experience: Minimum 2 years in a platform-centric email deliverability role
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $68K/yr – $85K/yr
Location: United States [REMOTE possible near hub locations: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO]
Company: Sinch
Description:
Sinch is transforming global communication by enabling over 150,000 businesses—including Google, Uber, PayPal, Visa, and Tinder—to engage customers through mobile messaging, voice, and email. Using our AI-powered Super Network, APIs, and applications, Sinch ensures reliable and secure communication across every customer journey. At Sinch, we “Dream Big,” “Win Together,” “Keep it Simple,” and “Make it Happen.”
We are seeking a Deliverability Specialist to join our Email team, focusing on ensuring optimal email delivery across the Mailgun and Mailjet platforms. This role is essential for auditing and resolving reputation issues and advocating best email practices for both customers and teammates.
Key Responsibilities:
- Measure and improve sending infrastructure reputation to maintain high delivery rates
- Investigate, diagnose, and remediate delivery and deliverability issues, collaborating with customers, internal teams, mailbox providers, and anti-spam vendors
- Analyze Delivery Status Notification (DSN) messages to optimize bounce classification
- Assist Deliverability Engineers in reviewing and managing IP inventory
- Use data from billions of SMTP connections to identify limits and propose improvements
- Support onboarding and ongoing client support with Deliverability Services teams
- Collaborate with Reputation Engineering to implement platform enhancements
- Represent Sinch Email in the email industry community, including events like M3AAWG
Requirements:
- Minimum 2 years of experience in a platform-centric email deliverability role
- Strong knowledge of end-to-end email delivery (IP addresses, DNS, SMTP, authentication)
- Familiarity with ISP/domain delivery policies, best practices, and anti-spam laws (CAN-SPAM, CASL)
- Ability to prioritize tasks and act swiftly to support internal teams and customers
- Proficiency with data analytics tools (e.g., Kibana) to analyze and report delivery data
- Proactive, self-motivated, and comfortable taking responsibility with autonomy
- Ability to work with a distributed team and flexible schedule for coverage
- Excellent verbal and written communication skills
- Commitment to continuous learning and knowledge sharing
This is a remote opportunity, but candidates must reside near one of the hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
