[Hiring] Data Entry Lead REMOTE USA

Position: Data Entry Lead

Date Posted: September 13, 2025

Industry: Pharmacy Operations / Healthcare / Data Management

Employment Type: Full Time

Experience: 3 years of experience in a data entry / technician role preferred

Qualification: High School diploma or equivalent required; Registered with the Texas Board of Pharmacy as a Pharmacy Technician and holding a valid Certified Pharmacy Technician (CPhT) certification

 Location: Remote, United States

Company: Empower Pharmacy

Description:

Company Overview
Empower Pharmacy is a forward-thinking healthcare organization focused on making high-quality, affordable medications accessible nationwide. As the country’s largest 503A compounding pharmacy and an FDA-registered 503B outsourcing facility serving functional medicine markets, Empower combines advanced manufacturing, distribution and quality-control capabilities with a values-driven culture centered on People, Quality, Service and Innovation.

Position Summary
The Data Entry Lead plays a central role in maintaining accurate, timely information flow across pharmacy operations. This hands-on lead mentors the data entry team, monitors performance against KPIs, drives process accuracy, and partners with quality and operations teams to improve data workflows.

Duties And Responsibilities

• Monitor and review the Data Entry team’s output to ensure accuracy and on-time delivery.
• Apply data management best practices to keep information flow efficient and error-free.
• Mentor new hires, identify training gaps, and work with quality control to close those gaps.
• Set and communicate performance expectations and support team members to meet KPIs.
• Collaborate with supervisors and managers to align team activities with operational goals and enforce company policies.
• Assist in process improvements to optimize throughput and reduce rework.

Physical & Work Environment Requirements

• Frequent use of hands and fingers for typing and data entry; significant periods spent seated and working at a computer.
• Regular communication (talking and hearing) with team members and stakeholders.
• Periodic movement around the office/campus and occasional standing, walking, reaching, bending or stooping as required by the role.

Knowledge And Skills

• Fast, accurate typing and comfort with common data-entry programs and systems.
• Strong organizational skills and proven ability to meet KPIs in a high-volume environment.
• Leadership and coaching experience — ideally supporting and motivating large teams.
• High attention to detail, integrity in handling confidential information, and solid written/verbal communication.

Key Competencies

• Customer Focus: Prioritizes internal and external customer needs and delivers reliable service.
• Optimizes Work Processes: Identifies efficient ways of working and promotes continuous improvement.
• Collaborates: Builds effective working relationships to meet shared objectives.
• Resourcefulness: Uses available resources efficiently to solve problems.
• Manages Complexity: Interprets complex information to make practical decisions.
• Ensures Accountability: Takes ownership and holds the team to commitments.
• Situational Adaptability: Adjusts approach based on changing demands.
• Communicates Effectively: Delivers clear, audience-appropriate communications across channels.

Values

• People: We prioritize the well-being and growth of our employees and community.
• Quality: We deliver products and services that meet high-quality standards.
• Service: We are committed to serving patients, providers and colleagues with excellence.
• Innovation: We embrace technology and new approaches to improve outcomes.

Experience and Qualifications

• Preferred: 3 years’ experience in a data entry technician role or similar.
• Required: High School diploma or equivalent.
• Mandatory: Registration with the Texas Board of Pharmacy as a Pharmacy Technician and a valid Certified Pharmacy Technician (CPhT) certification.

Employee Benefits, Health, and Wellness

• Comprehensive benefits package including medical, dental and vision coverage.
• Paid time off, 401(k) matching, wellness perks and additional employee health services.
• Access to company-provided compounded medications and other workplace wellness offerings.
• Learn more about benefits on Empower’s careers page.

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