[Hiring] Data Center Technician REMOTE USA
Position: Data Center Technician
Date Posted: 18 January 2026
Industry: Information Technology / Cloud Infrastructure
Employment Type: Full Time
Experience: Minimum 3 Years
Qualification: Bachelor Degree holder (BA/BS) preferred or equivalent relevant experience
Salary: $68,300 – $141,200 per year OR $32.84 – $67.88 per hour
Location: United States, REMOTE
Company: Oracle
Description:
Oracle is currently hiring a Data Center Technician to provide first-line, on-site field system support across customer locations in the United States. This role is responsible for delivering high-quality technical support covering hardware, software, applications, and networking environments, either directly at customer sites or through remote assistance. The position plays a critical role in maintaining customer satisfaction through effective service delivery and technical problem resolution.
The Data Center Technician will proactively coordinate resources, manage escalations, and apply system-level diagnostics to identify and resolve a wide range of technical issues. This role requires a strong understanding of service processes, customer specifications, and operational support models. The position includes participation in a regional standby rotation to meet 24-hour customer support requirements.
Key Responsibilities:
- Deliver on-site and remote technical support for hardware, software, applications, and networking systems
- Ensure high levels of customer satisfaction through reliable service delivery and issue resolution
- Support product performance monitoring, maintenance, installations, and site planning activities
- Coordinate troubleshooting efforts, problem resolution, and escalation processes
- Utilize system-level diagnostics to identify and resolve technical issues efficiently
- Work closely with internal teams and field personnel to meet customer support requirements
- Operate independently while adhering to defined policies, procedures, and service standards
- Participate in regional standby rotation to support 24/7 customer specifications
Qualifications & Requirements:
- Minimum of 3 years of relevant technical or field support experience
- Bachelor’s degree (BA/BS) preferred
- Strong ability to troubleshoot and resolve a wide range of technical issues
- Understanding of customer service processes and enterprise support environments
- Willingness to work primarily at customer sites
- Ability to support live operational requirements, including standby rotations
Compensation & Benefits:
- Competitive salary range based on skills, experience, and location
- Eligibility for equity participation
- Comprehensive benefits package including medical, dental, and vision coverage
- Short-term and long-term disability, life insurance, and AD&D coverage
- 401(k) savings and investment plan with company match
- Flexible vacation or accrued PTO, paid holidays, and paid sick leave
- Paid parental leave and adoption assistance
- Employee Stock Purchase Plan and financial planning benefits
- Voluntary benefits including auto, home, and pet insurance
Certain U.S. customer-facing roles may require compliance with occupational health or immunization requirements. Compensation ranges may vary based on experience, internal equity, and geographic location.
Oracle is committed to fostering an inclusive and diverse workplace and provides equal employment opportunities to all qualified applicants.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
