[Hiring] Customer Support Associate REMOTE USA
Position: Customer Support Associate
Date Posted: October 22, 2025
Industry: Customer Support / Remote Services
Employment Type: Full Time
Experience: Not Specified
Qualification: High school diploma or equivalent; degree in Business Administration or related field is a plus
Location: United States, REMOTE
Company: Laka Group SRL
Description:
We’re Hiring: Customer Support Associate
Join Laka Group SRL as a Customer Support Associate and be a key player in delivering outstanding service to our clients. This is a remote role that allows you to support customers from anywhere in the United States while ensuring their satisfaction and loyalty.
Responsibilities:
✔ Respond promptly and professionally to customer inquiries via phone, email, and chat.
✔ Assess customer needs to provide accurate guidance and ensure satisfaction.
✔ Resolve complaints, issues, and escalations with patience and empathy.
✔ Provide detailed product information and support to customers.
✔ Collaborate with internal teams to address customer concerns efficiently.
Requirements:
✔ Excellent communication and interpersonal skills.
✔ Previous experience in customer support or a similar role.
✔ Ability to multitask, prioritize, and manage time effectively.
✔ Proficiency in CRM software and Microsoft Office Suite.
✔ High school diploma or equivalent; degree in Business Administration or related field is a plus.
Benefits:
✔ Competitive salary and benefits package.
✔ Opportunities for professional growth and career development.
✔ Friendly, collaborative, and supportive work environment.
✔ Employee discounts on company products.
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