[Hiring] Customer Success Specialist REMOTE USA
Position: Customer Success Specialist
Date Posted: November 24, 2025
Industry: Customer Service / Technology / SaaS
Employment Type: Full Time
Experience: 2+ years of customer success experience
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: USD 58,077 – 78,000 pa
Location: United States, REMOTE
Company: Outsourcing Buddy
Description:
Outsourcing Buddy is looking for a dedicated and proactive Customer Success Specialist to join our client’s team. This role is central to ensuring customers derive maximum value from the company’s products and services, while fostering long-term relationships and driving growth opportunities.
Responsibilities:
- Manage and nurture customer relationships, delivering outstanding support.
- Onboard new customers and guide them through successful implementation of products/services.
- Identify opportunities for upselling or cross-selling to enhance customer engagement.
- Collaborate with internal teams to troubleshoot and resolve customer challenges.
- Analyze customer data to uncover trends, insights, and areas for improvement.
- Develop and execute comprehensive customer success plans.
- Provide regular updates to customers on progress and gather feedback to improve satisfaction.
Requirements:
- Minimum of 2 years’ experience in customer success or related roles.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Customer-focused mindset with a passion for helping clients succeed.
- Experience using CRM software and customer success tools.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Collaborative, dynamic, and supportive work environment.
- Professional development and training programs.
- Recognition and rewards for outstanding contributions and performance.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
