[Hiring] Customer Success Manager REMOTE USA
Position: Customer Success Manager
Date Posted: December 11, 2025
Industry: Home Improvement / Customer Success / SaaS
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $60,000 + variable compensation
Location: United States (REMOTE)
Company: RemodelBoom
Description:
RemodelBoom is the leading revenue-sharing platform for home improvement companies, where clients pay only when we help them achieve sales. We are seeking a dedicated Customer Success Manager to join our energetic, fast-paced team, helping customers succeed while fostering long-term relationships.
Key Responsibilities:
- Ensure a smooth onboarding experience for clients, setting them up for long-term success with RemodelBoom.
- Build strong relationships with clients, understanding their workflows, needs, and goals.
- Monitor client campaigns, ensuring they run effectively and troubleshooting independently when needed.
- Communicate results and performance impact to clients through personalized calls and video updates.
Qualifications & Skills:
- Experience in customer success management, account management, project management, or operations.
- Excellent communication skills and the ability to convey ideas clearly.
- Highly adaptable and able to learn, think, and act quickly.
- Strong intrinsic drive, focus, and hustle for continuous improvement.
- Familiarity with project management tools such as Asana, Monday.com, or ClickUp.
- Strong organizational and time management skills; capable of handling multiple priorities efficiently.
Behavioral Traits:
- Customer-focused with a deep passion for solving client challenges.
- Clear, confident communicator able to articulate instructions and feedback effectively.
- Structured thinker who thrives in repeatable processes and frameworks.
- Team player who actively gives and receives feedback to foster growth.
- Extremely focused on prioritizing time and resources for maximum efficiency.
Working Hours:
Monday – Friday, 9 AM – 5 PM CT
Compensation & Benefits:
- $60,000 per year plus variable compensation
- Fully remote position
- Online games night every Thursday
- AirBnB company retreats (e.g., Cape Town this year)
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
