[Hiring] Customer Service UAE
Position: Customer Service
Date Posted: September 16, 2025
Industry: Healthcare / Hospitals
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 5000 to 10000
Location: United Arab Emirates
Company: Medcare Hospitals & Medical Centres
Description:
Overview:
Medcare Hospitals & Medical Centres is hiring Customer Service professionals to provide friendly, efficient front-line support for patients, visitors and families. You will be the first point of contact — ensuring everyone’s visit is smooth, informed and comfortable while representing a leading healthcare provider in the UAE.
Key Responsibilities:
- Patient Registration & Appointments: manage patient intake, register new patients and schedule appointments accurately.
- Visitor Guidance: welcome and direct visitors, answer general inquiries and provide clear wayfinding assistance.
- Billing & Insurance Support: help patients with billing queries and basic insurance-related questions, escalating complex issues appropriately.
- Compassionate Service: deliver empathetic, patient-focused customer care in every interaction and maintain professionalism under pressure.
- Record Keeping & Coordination: update patient records and coordinate with clinical and administrative teams to ensure a seamless patient experience.
Candidate Profile / Requirements:
- Customer-service mindset: friendly, patient and solutions-oriented when dealing with a diverse patient base.
- Communication skills: clear verbal and written communication suitable for a healthcare setting.
- Attention to detail: ability to manage registrations and appointment information accurately.
- Team player: works cooperatively with clinical, administrative and billing teams.
- Prior healthcare or customer service experience is an advantage but not mandatory.
Why Join Us:
- Work with a respected hospital network serving patients across the UAE.
- Opportunity to develop your skills in a supportive healthcare environment.
- Be part of a team that values empathy, professionalism and patient-first service.
How to Apply:
Send your CV — see Application Email or Link below.
Subject line: Application – Customer Service
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
