[Hiring] Customer Service Supervisor Dubai UAE
Position: Customer Service Supervisor
Date Posted: September 18, 2025
Industry: Customer Service / Rewards Management
Employment Type: Full Time
Experience: 3–5 years in customer service leadership
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We’re Hiring – Customer Service Supervisor
📍 Location: Dubai, UAE
We are seeking a proactive and motivated Customer Service Supervisor to lead our Reward System Department. In this role, you will handle escalations, oversee team performance, and ensure top-notch service delivery for all customers.
✅ Key Responsibilities:
- Supervise and guide the customer service team within the reward system department
- Manage escalated queries and resolve customer issues efficiently
- Ensure consistent delivery of high-quality service
- Monitor team performance and provide coaching to improve service outcomes
- Collaborate with other departments to streamline processes and enhance customer experience
✅ Requirements:
- 3–5 years of experience in customer service leadership
- Strong problem-solving and decision-making skills
- Passion for delivering excellent customer service
- Excellent communication and interpersonal abilities
- Ability to motivate and manage a team effectively
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