[Hiring] Customer Service Representative REMOTE USA
Position: Customer Service Representative
Date posted: 2025-06-08
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $16.50 per hour
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Hiring Remote Customer Service Representative
United States
About the job
Employer Industry: Health Insurance Technology
Why Consider This Job Opportunity
- Salary up to $16.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Paid training to ensure your success in the role
- Collaborative and supportive team environment
- Comprehensive benefits including 401K match and paid time off (PTO)
What To Expect (Job Responsibilities)
- Handle inbound and outbound calls to deliver exceptional customer service
- Manage customer accounts and provide technical support
- Conduct application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Engage in extensive self-study, training, and testing to achieve necessary certifications
What Is Required (Qualifications)
- Completion of a background check and drug test within 3 days
- Dedicated, private, and secure workspace with a hard-wired internet connection
- Minimum internet speed of 35 mb/s required
- Moderate to advanced computer skills with a high level of professionalism
How To Stand Out (Preferred Qualifications)
- Previous experience in customer support or technical support
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
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