[Hiring] Customer Service Representative REMOTE USA
Position: Customer Service Representative
Date Posted: December 7, 2025
Industry: Aerospace / Customer Experience
Employment Type: Part-Time
Experience: Previous experience in customer service, support, or client-facing roles
Qualification: Estimated qualification: High school diploma or equivalent; additional education in customer service or related field preferred
Location: Indiana, United States (Remote)
Company: Blue Origin
Description:
Blue Origin is seeking a highly motivated Customer Service Representative to join their Customer Experience team on a part-time basis. This role serves as a primary point of contact for customers, partners, and the public, providing information and support on programs, products, ticketing, events, and general company inquiries. This position is ideal for individuals who are organized, customer-focused, and passionate about aerospace and emerging technologies.
Key Responsibilities:
- Respond to customer inquiries via email, phone, and online channels professionally and promptly
- Provide accurate information on Blue Origin programs, merchandise, events, and offerings
- Document all customer interactions and follow up to ensure resolution
- Collaborate with internal teams to escalate technical, safety-sensitive, or specialized questions
- Stay up-to-date on company initiatives, product updates, and messaging guidelines
- Identify trends in customer feedback and provide insights for continuous improvement
- Maintain strict confidentiality, safety, and compliance standards
Basic Qualifications:
- Previous experience in customer service or client-facing roles
- Strong written and verbal communication skills
- Ability to multitask while maintaining attention to detail
- Comfortable using CRM systems, ticketing platforms, and communication tools
- Available for part-time hours, including occasional weekends or evenings
- Eligible to work in the United States
Preferred Qualifications:
- Experience in technical, aerospace, technology, or high-innovation industries
- Strong problem-solving skills with ability to explain complex topics clearly
- Enthusiasm for Blue Origin’s mission and space exploration
- Ability to work effectively in a fast-paced and evolving environment
What We Offer:
- Flexible part-time scheduling
- Opportunity to be part of a mission-driven team shaping the future of space access
- Collaborative and innovative work environment focused on safety, learning, and long-term vision
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
