[Hiring] Customer Service/Patient Relation Dubai UAE

­­­­Position: Customer Service/Patient Relation

Date posted: 2025-06-13

Industry: other

Employment type: Full Time

Experience: 3 to 5 year               

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Service/Patient Relation

• Greet and receive patients and their escorts.
• Attend to patients approaching the front desk in the procedure of check-in and check-out, inquiries, and all related matters in line with the policies of the organization.
• Answer patients’ queries regarding services, medical insurance procedures from approval, follow-ups, rejection, and other insurance activities and payments.
• Ensure that the patients are being accommodated without any delay.
• Make the patients comfortable while they are waiting.
• Prepare and process Medical Insurance claim forms.
• Schedule appointments for patients. Confirmation of appointments and cancellations.
• Should have at least 3-5 years of experience in Customer Service /Patient Relations in the Healthcare industry

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