[Hiring] Customer Service Executive – Freight Dubai UAE
Position: Customer Service Executive – Freight
Date Posted: May 27, 2026
Industry: Logistics / Freight Forwarding / Supply Chain
Employment Type: Full Time
Experience: 3+ Years in Logistics / Freight Customer Service
Qualification: Bachelor’s Degree or Diploma in Logistics, Supply Chain, Business Administration, or related field preferred
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: Seaboard Group
Description:
Seaboard Groupis currently looking for an experienced Customer Service Executive – Freight to join its UAE operations team in Dubai. This opportunity is ideal for logistics professionals with strong freight forwarding customer service experience and knowledge of shipping and import-export operations.
The selected candidate will be responsible for handling client communication, coordinating freight-related activities, and ensuring smooth customer support throughout the logistics process. The company is seeking organized and proactive professionals who can manage customer requirements efficiently while maintaining excellent service standards.
Key Responsibilities:
• Handle customer service operations related to freight forwarding activities
• Respond to client inquiries and provide shipment updates
• Coordinate shipping, import, and export documentation processes
• Maintain strong communication with customers, agents, and internal teams
• Support smooth freight coordination and operational activities
• Ensure timely handling of customer requests and service issues
• Maintain accurate customer and shipment records
Requirements:
• Minimum 3 years of experience in logistics or freight forwarding customer service
• Good communication and interpersonal skills
• Knowledge of shipping and import-export procedures
• Ability to handle customer queries and operational coordination
• Strong organizational and multitasking abilities
• Customer service and freight forwarding knowledge
• Shipping and logistics coordination skills
• Import-export documentation understanding
• Communication and client management abilities
Benefits:
• Competitive salary package with benefits
• Professional and supportive work environment
• Career growth opportunities
• Opportunity to work within the logistics and freight industry
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
