[Hiring] Customer Service Executive Dubai UAE

­­­­Position: Customer Service Executive

Date posted: 2025-07-29

Industry: other

Employment type: Full Time

Experience: 2 to 4 year               

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: CallAdoc

Description:

We’re Hiring: Customer Service Executive – Join CallAdoc!

Are you passionate about helping people and delivering top-notch support?

Join CallAdoc, a leading telehealth provider in the UAE, and be a part of our mission to make healthcare accessible to everyone, anytime!

Position: Customer Service Executive

Location: Dubai (Remote/On-site)

Employment: Full-time

Languages: English is mandatory | Arabic or Hindi is a plus

Key Responsibilities:

  • Respond to patient queries via call, WhatsApp & email
  • Schedule virtual consultations and follow-ups
  • Assist with insurance, billing, and subscription-related inquiries
  • Maintain high levels of professionalism and empathy
  • Coordinate with doctors, dietitians, and support teams

Who We’re Looking For:

  • Excellent communication skills
  • Prior experience in customer service (healthcare preferred)
  • Tech-savvy and patient-focused
  • Able to multitask and manage time efficiently

Subject: Application – Customer Service Executive